Outsourcing calculator and usage reporting
Calculations are performed in the browser. No data is transferred to BackOffice Outsourcing until the user submits the form or separately consents to analytics.
Data submitted with an enquiry
After submission we process the company name, full name, position, email address, optional telephone number and company website, company size and location, preferred contact method, implementation timeframe, optional needs description, calculation inputs and result, audit answers, page language, referral and campaign parameters, and basic device and screen information. The purpose is to deliver the result, respond and prepare a quotation. The legal basis is taking steps at the data subject’s request before entering into a contract (Article 6(1)(b) GDPR).
Optional analytics
After separate consent we may record calculator events such as starting calculations, features used, audit completion and form submission, together with a pseudonymous session identifier and basic technical data. The analytical report does not link a full IP address to an email address. Consent may be withdrawn at any time.
Security and retention
Analytical data is retained for no more than 90 days. Enquiry data is retained for up to 12 months after the last contact unless a contract or law requires longer retention. The hosting provider may process IP addresses in short-lived security logs on the basis of the legitimate interest in protecting the service.
To exercise rights of access, rectification, erasure, restriction or withdrawal of consent, contact bok@backofficeoutsourcing.de.
Website visit statistics
To prepare daily visit reports, we record the IP address, visit time, page viewed, referring page and basic browser information. This measurement does not use cookies. Processing is based on our legitimate interest in assessing usage and protecting the service. Data is retained for no more than 90 days.
Contact-detail interactions
We record clicks used to reveal an employee’s telephone number or email address. The record may include the time, page, language, device type, referral source, selected employee, type of detail revealed, a pseudonymous visit identifier and the IP address processed by the analytics provider. Providing your own telephone number or email address is voluntary and is not required to reveal the details. If you provide contact details and consent, they are sent to BackOffice Outsourcing so that we can call or reply. Analytics data is used in daily reports and retained for no more than 90 days.
Google Ads measurement
With your advertising consent, we use the Google Ads tag to measure successful form submissions and clicks on phone and email links. Google receives the measurement data. You can refuse or change your choice at any time using “Cookie settings”. We do not load the Google Ads tag without advertising consent.
Online payments, refunds and personal data
Updated: 16 October 2026.
The collection portal redirects payers to Stripe Checkout. This integration does not embed Stripe.js or a card form on the BackOffice page. Stripe's payment page may use its own cookies and similar technologies for payment operation, authentication and fraud prevention, as described in Stripe's privacy policy. BackOffice cookie settings apply to our website and do not control Stripe's page settings.