01 Daily mail Collection and dispatch + Collection of ready letters One client's batch of letters or printouts sent by courier Tracked-mail registers and ordinary-mail summaries Preparation and inserting of printouts Document Server files: preparation, printing and inserting Polish post, courier or email dispatch as instructed
02 Batch and bulk mail From files to dispatch + Data preparation Personalisation Bulk dispatch Returns
03 Document workflows and e-COK End-to-end workflow from receipt to reporting + Correspondence receipt Item registration Document scanning Electronic document workflow Deadline monitoring e-COK reports and confirmations
04 Printing and inserting Production and fulfilment without burdening your team + Data preparation Document personalisation Printing and folding Automated envelope inserting Bulk mailing Returns and undelivered item handling
05 Business envelopes Tailored production + Custom printing Secure envelopes Formats
06 Business printing Tailored quotation + Letterheads Business cards and folders Other materials
07 Websites Design and launch + Design and content Mobile and SEO Launch Hosting
08 Credit Controlling Receivables, risk and pre-collection actions + Receivables and due-date monitoring Ageing reports Contractor credit-risk analysis Soft collections by email and phone DSO, KPI and action-status reporting
09 Administration and BPO Repetitive tasks delivered under one procedure + Data entry and updating Register maintenance Document organisation Task and deadline monitoring Preparing summaries and reports Day-to-day administrative support
10 Teams and projects Flexible resources without expanding internal structures + Staff outsourcing Additional resources during peak periods Project teams Seasonal process support Dedicated process manager
11 Penalty notice mailing, ticket returns and complaints Dispatch for issuing institutions and returned items + Receive data and documents from the issuing institution Prepare and dispatch penalty notices Register posting evidence Intake and route ticket return requests Match undelivered items to cases Submit postal claims and report status
12 Finance and accounting processes AP, RTR, accounting and process controls + Accounts Payable: PO and non-PO invoices, corrections, expense and customs documents Vendor inquiries, reconciliations, exceptions and escalations Record to Report, account reconciliation and journals Month-end close support Inventory and cost accounting Internal controls, SOX, compliance and audit support SOPs, standardisation and process documentation Knowledge transfer, onboarding and process stabilisation
